Solutions by Role

A COO is asked where the capacity is. A CFO is asked what last year’s investment returned. A CIO is asked what to build. The same measurement supports each question.

Industry, function and use-case pages describe the work being measured. Role pages address the questions each executive is accountable for answering and show how Pyze measurement supports the answer.

COO & Operations

Measure How Work Is Performed Before Redesigning the Operation

Pyze measures how work is performed across every application your teams touch, identifies where capacity exists, and measures what changed after changes are made.

Key Question

Where is the recoverable capacity in this operation?

CFO & Finance

Measure the Return on AI Investment

Pyze separates capacity released by a change from capacity moved elsewhere, so approved business cases can be audited afterwards.

Key Question

What did we get for last year of AI spend?

CIO & Technology

Identify Which Agents to Build Before Staffing a Team

Pyze turns observed execution and your procedure estate into an executable specification: the trigger, the inputs, the systems, the rules, the handoffs and the controls.

Key Question

Which work should become an agent?

Transformation & AI

Present a Measured Baseline and Result to the Steering Committee

Pyze gives a transformation programme a measured baseline, a ranked blueprint and a defensible result, so decisions rest on measurement.

Key Question

What is the size of the prize?

Partners & GSIs

Convert Discovery into Repeatable Intellectual Property

Pyze productises discovery, the least differentiated part of an engagement, so practices can compete on outcome rather than rate card.

Key Question

How should this engagement be priced?

Supply Chain

Measure How Planning and Fulfillment Work Is Performed Across Systems and Spreadsheets

Pyze measures how planners, buyers and logistics teams handle exceptions and coordinate orders across planning systems, ERP, email and spreadsheets, and sizes the capacity that is recoverable.

Key Question

How much planner and buyer time is spent resolving exceptions rather than planning?

Claims

Measure How Claims Are Handled Before Deploying AI Copilots

Pyze measures how adjusters and claims handlers work across the claims system, documents, email and external portals, so cycle time, workload balance and AI copilot effect can be measured against a baseline.

Key Question

Where does time go between first notice of loss and settlement?

Underwriting

Measure How Underwriting Time Is Spent Before and After Submission Triage Changes

Pyze measures how underwriters and underwriting support staff move through submissions, data enrichment, referrals and policy issuance, so the share of time spent on non-underwriting work is counted.

Key Question

How much underwriter time is spent on work that is not underwriting?

Customer Operations

Measure What Happens on the Agent Desktop Behind Handle Time and Repeat Contacts

Pyze measures how agents move between applications, knowledge sources and systems during a contact, so handle time, repeat contacts and the effect of AI assistants are explained by observed work.

Key Question

Why does handle time differ between teams and sites for the same contact type?

Compliance

Evidence That Controls and Procedures Operate as Documented

Pyze compares observed execution of work with the documented procedure across the full population of cases, so evidence of control operation does not rely on sampling.

Key Question

Can you show that staff follow the documented procedure?

Shared Services

Establish a Measured Baseline for Service Levels, Pricing and Location Strategy

Pyze measures how work is performed across sites and processes in a shared services organization, so conversations with business units rest on observed effort, variation and capacity.

Key Question

What does it take to deliver this service, and is the price justified?

Financial Crime

Measure How Alerts and Investigations Are Actually Worked

Pyze measures the steps analysts take across case management, screening, transaction monitoring and reference systems, so alert handling capacity and investigation consistency can be evidenced.

Key Question

How much analyst time does each alert type consume, and does the staffing model reflect it?

Onboarding and KYC

Measure Where Account Opening and Due Diligence Time Is Spent

Pyze measures the steps performed across onboarding, document, verification and screening systems, so time to open an account and the periodic review backlog can be traced to specific work.

Key Question

Where does the time go between application and account opening?

Procurement

Measure How Procure-to-Pay Work Is Performed Across Systems

Pyze measures the steps performed across ERP, sourcing, supplier and invoice applications, so exceptions, rework and transactional workload can be sized and prioritized.

Key Question

How much procurement team time is spent on transactional work?

People Operations

Measure How HR Service Work Is Performed Across Systems

Pyze measures the steps performed by HR operations and shared services teams across HRIS, case management, payroll and collaboration tools, so service volume and technology change can be assessed against observed work.

Key Question

What is driving HR service volume, and how much effort does each category take?

Quality and Regulatory

Measure How Quality and Regulatory Procedures Are Performed in Practice

Pyze measures the steps performed across quality management, document control and regulatory systems, so cycle time, procedure adherence and inspection preparation effort can be evidenced. Pyze does not make quality or compliance determinations.

Key Question

Where does the time go in deviation and CAPA handling?

Drug Safety

Measure How Safety Case Processing Work Is Performed

Pyze measures the steps performed across safety databases, coding tools, document systems and vendor environments, so intake, processing and review effort can be sized. Pyze does not make safety or clinical determinations.

Key Question

What drives case processing time, and where is capacity needed ahead of reporting deadlines?