Measure How Procure-to-Pay Work Is Performed Across Systems
Pyze measures the steps performed across ERP, sourcing, supplier and invoice applications, so exceptions, rework and transactional workload can be sized and prioritized.
Structural facts about the method and its timing. Results depend on category mix, ERP landscape and the degree of existing automation in invoice handling.
Procurement leaders are asked to improve spend control and supplier performance while reducing the share of team time spent on transactional work. ERP and procurement platforms record purchase orders, receipts and invoices. They do not record the handling of exceptions: the corrections to requisitions, the investigation of invoice mismatches, the supplier set-up steps and the follow-up in email and spreadsheets. That handling is where procurement capacity is consumed.
Questions Asked of This Role
Purchase requisition and purchase order exceptions that return to buyers for correction
Invoice matching failures that require manual investigation across ERP, receiving and supplier records
Supplier onboarding that spans several approvals and systems, delaying the first purchase
Maverick spend outside contracted channels, with limited visibility into why requesters bypass them
Procurement team capacity absorbed by transactional work instead of sourcing and supplier management
Key Questions and Outcomes
Each question shows the answer available today, why that answer is insufficient, and what changes with Pyze.
How much procurement team time is spent on transactional work?
Headcount allocation by activity, based on manager estimates or an annual survey.
Estimates reflect recall and reporting lines. They do not show the time spent on exceptions and corrections, which varies by category, business unit and period and is rarely tracked.
Observed time by activity across the applications procurement staff use, so the share of capacity spent on transactional handling is counted by process and by category.
Why do invoices fail to match, and what does resolving them cost?
Match rate and exception counts from the ERP or invoice automation platform.
Exception counts show volume. They do not show the investigation performed to resolve each exception or the effort that different root causes require.
The steps taken to resolve each exception type measured across ERP, supplier portals and email, so effort is attributed to causes that can be addressed upstream.
Why do requesters buy outside the contracted channel?
Spend analytics that identify off-contract purchases after the fact.
Spend data shows that a purchase occurred outside the channel. It does not show the steps in the compliant channel that requesters found slow or unclear.
Observed effort and rework within the compliant purchasing process, so friction that drives bypass can be located and reduced.
Engagement Sequence
Instrument the procure-to-pay applications in scope, including ERP, sourcing, supplier management and invoice handling. Baseline exception handling and supplier onboarding effort without changing the process.
Opportunities sized across the five levers, including exception causes that can be eliminated upstream, steps that can be standardized, and work suited to automation.
First changes implemented. Measurement continues so the effect on exception volume and handling effort is compared with the baseline.
Frequently Asked Questions
Does Pyze analyze spend or supplier data? +
No. Pyze does not ingest purchase orders, invoices or contract values. It captures application interaction metadata: which application, which screen, the sequence and the timing, and never keystrokes, field values, free text or screen contents. Collection is limited to an explicit whitelist of business applications, identifiers are pseudonymous, and the unit of analysis is the process.
How does this relate to spend analytics and process mining? +
Spend analytics describes what was bought. Process mining describes the events recorded in your ERP. Pyze measures the work performed by people around those events, including handling that never reaches a system of record. The three address different questions and can be used together.
Can it cover shared services or outsourced procurement operations? +
Yes, provided the applications used by those teams are in the agreed whitelist and the deployment is authorized. Measuring internal and outsourced teams on the same basis allows their handling of the same process to be compared.