Regulated work measured without capturing patient or subject data

Pyze measures how clinical administration, pharmacovigilance and regulated operations are performed, and measures the capacity recovered once AI agents are deployed.

30,770
annual hours identified in a pharmacovigilance estate
$2.3M
productivity value identified
10
opportunities, four of them high impact
0
PII or content captured

Measured in a pharmacovigilance engagement. Identified value rather than a guarantee.

Regulated processes carry documentation obligations that make them expensive to run and difficult to change. Measuring them has historically required either a manual time study or a capture approach that compliance does not approve. Pseudonymous, content-free instrumentation avoids that trade-off.

Common Findings in Healthcare & Life Sciences

Four patterns that recur across engagements, each shown with the measurement and the resulting change.

Case processing spans several validated systems, and the hand-offs between them have no single owner.

Simplify
What the measurement shows

Hand-off latency and cross-application verification are the largest drivers of elapsed time, and neither is visible in any single validated system.

What changes

The hand-offs are measured and the verification steps consolidated, without changing the validation status of the underlying systems.

Documentation burden is treated as a fixed cost of regulation.

Standardize
What the measurement shows

Some documentation is required by regulation and some has accumulated as local practice. The two have not been separated because they have not been measured separately.

What changes

The regulatory minimum is documented explicitly, and practice above it becomes a documented decision.

Narrative drafting consumes senior clinical time.

Agentify
What the measurement shows

A substantial share of drafting follows a template and reproduces values already in the case record.

What changes

The draft is assembled from the record with its sources attached, and clinical judgement is applied to the draft.

Audit preparation takes the team away from case work for weeks.

Automate
What the measurement shows

The evidence an audit requires already exists in the execution record and is reassembled by hand each time.

What changes

The audit trail is a continuous output of the instrumentation instead of a periodic project.

Opportunity Register

A sample register, sorted by the lever that resolves each opportunity. In an engagement, each line carries measured hours, a named owner and the evidence it was derived from.

Case intake and triage
Agentify
Severity and expectedness assessed against stated criteria, ambiguity escalated.
Narrative drafting
Agentify
Assembled from the case record with sources attached, reviewed by a clinician.
Cross-system verification
Simplify
Repeated checks consolidated to the point of entry.
Duplicate detection
Automate
Applied at intake instead of discovered downstream.
Follow-up correspondence
Agentify
Drafted from the case position and followed up to the reporting deadline.
Submission assembly
Automate
Compiled from the record against the destination format.
Audit evidence
Automate
A continuous output instead of periodic reassembly.
Reviewer load balancing
Rebalance
Assignment levelled against measured effort and case complexity.
Automate and Agentify are distinct findings. Scheduling a report is deterministic work with a stated rule. Diagnosing an exception is a decision. Separating the two prevents a register from over-scoping the first and missing the second.

Systems typically instrumented

VeevaArgus and safety databasesEMR platformsSharePointAdobe AcrobatExcel and Outlook

Capture covers browser-delivered and thick-client applications, including virtualized estates, with no change to how anyone works.

Roles Involved

PharmacovigilanceClinical operationsRegulatory affairsQuality and complianceShared services

Instrumentation is configured per application rather than per person, so the population in scope is set during scoping and is not a deployment constraint.

How an Engagement Runs

Baseline, blueprint, transform, prove

The same four stages apply in every sector. The fourth stage repeats the baseline measurement, which makes the engagement an ongoing operating capability rather than a one-time report.

01

Baseline

What the work costs today, measured across every person and application.

02

Blueprint

Procedures, application rules and execution evidence, read as one target state.

03

Transform

Where each of the five levers applies, priced and owned.

04

Prove

The after state measured against the baseline, using the same method.

Frequently Asked Questions

Will this pass our privacy and compliance review?
Capture is pseudonymous with no PII and no content capture. This is part of the design and not a configuration option. Several regulated customers adopted Pyze after other approaches did not clear review.
Do the systems we measure need to be revalidated?
No. Pyze observes usage and does not alter the application, so the validation status of the underlying systems is unaffected.

Start with a measured baseline

Six weeks from instrumentation to a priced opportunity register, and the baseline stays in place so later quarters are measured rather than re-estimated.