Process Intelligence and Execution Intelligence

Complete operational visibility for the Agentic Enterprise.

The Human Execution Layer in Enterprise AI

More than 70% of enterprise leaders believe AI will significantly transform operations, but fewer than 30% report achieving measurable productivity improvements from AI initiatives today.

Process mining platforms help organizations understand how processes move through enterprise systems. However, enterprise operations also include a layer that process mining does not cover: the human execution layer.

Employees navigate multiple applications, perform manual data entry, interpret context, and make operational decisions that are never captured in system logs. Without understanding this layer, AI agent deployments fail and ROI is unmeasurable.

Challenge 01

AI Deployments Without Workflow Data

AI agents are built without data on real operational workflows, which can lead to targeting the wrong problems or missing the most impactful opportunities.

Challenge 02

No Productivity Baseline

Organizations lack a clear baseline for how work is performed today, making it difficult to identify what should be automated.

Challenge 03

Unmeasurable ROI

After deploying AI, enterprises have no way to measure whether agents improved productivity or reduced operational cost.

Combined Process and Execution Intelligence

Operational intelligence combines process intelligence with execution intelligence.

Process Intelligence

Celonis

Understanding how processes flow through enterprise systems using event logs and system data.

  • ✓ Visualize complex operational processes
  • ✓ Identify process variants and deviations
  • ✓ Quantify inefficiencies and performance gaps
  • ✓ Discover high-impact automation opportunities
  • ✓ Automate improvements through action flows

Execution Intelligence

Pyze

Understanding how employees perform work inside enterprise applications, using telemetry that system logs do not capture.

  • ✓ Baseline workforce productivity across applications
  • ✓ Identify manual work, context switching, and inefficiencies
  • ✓ Generate AI agent requirements from real behavior
  • ✓ Measure productivity improvements after deployment

Combined Capabilities

Together, these intelligence layers create a unified operational data layer, the foundation for the Agentic Enterprise with measurable impact.

Design

Build AI agents based on real execution patterns rather than process diagrams

Deploy

Target the highest-impact automation opportunities using execution data

Measure

Track productivity improvements and Agentic ROI in production

Partner and Customer Perspectives

“By combining Celonis' platform and Pyze's behavior telemetry, companies can achieve unprecedented insights into how employees actually get work done.”
Christopher Johnston

Christopher Johnston

SVP - Head of Global Banking, Celonis

“Celonis gives us powerful visibility into standard processes. Pyze expands that intelligence into our custom workflows and homegrown systems.”
Mike van Bussel

Mike van Bussel

Process Mining Consultant, Rabobank

The Operationalizing Enterprise AI Framework

The framework consists of four phases for deploying AI at scale.

1

Baseline Productivity

Analyze time spent across applications, context switching, manual data entry, process rework loops, and workflow variations across teams.

Pyze Execution Telemetry
2

Identify Opportunities

Combine process-level bottlenecks with execution-level inefficiencies, including swivel-chair activity, repetitive manual work, and error-prone inputs.

Celonis + Pyze
3

Design AI Agents

Build automation based on real operational behavior: decision patterns, data fields accessed, action sequences, exceptions and edge cases.

Real Execution Data
4

Measure Agentic ROI

Track productivity improvements, reduced manual effort, decreased handling time, and process friction in production.

Continuous Measurement

Unified Architecture

Enterprise Applications

Pega, Salesforce, SAP, Guidewire, Veeva, SaaS, Any Web Application

Celonis Process Intelligence

Process Mining & Process Optimization

Pyze Execution Intelligence

User Behavior + Workflow Telemetry

AI Agents & Automation

Automation based on real execution data

Continuous Productivity Optimization

Measurable Agentic ROI

Proven Results

Outcomes reported by organizations that combine process intelligence with execution intelligence.

10 to 20%

Workforce productivity improvement within weeks

250K

Hours saved annually across financial crime operations

$3M+

Operational savings identified in retail banking

90%

Faster identification of automation opportunities

Customer Spotlight

Rabobank

One of the world's largest cooperative banks, Rabobank has adopted Pyze to improve operational visibility across complex financial crime processes. By combining process intelligence with execution intelligence, Rabobank can analyze how analysts perform work across systems and identify opportunities for automation and productivity improvement.

Results in 8 to 10 Weeks

A structured deployment model with defined phases and deliverables.

W1-2

Discovery & Configuration

Define scope, configure data capture rules, deploy to target applications

W3-5

Data Collection & Validation

Capture execution data, validate accuracy, build initial analytics models

W6-8

Analysis & Insight Generation

Generate productivity baselines, identify optimization opportunities, build dashboards

W9-10

Executive Readout & Roadmap

Present findings, quantify savings opportunities, define automation roadmap

Build the Foundation for the Agentic Enterprise

See how combining process intelligence with execution intelligence supports measurable Agentic ROI.