Measure the Cost of the Financial Close and Identify Where to Reduce It

Pyze measures how accounts payable, receivable, reconciliation and reporting work is performed, and prices what agents and automation can take out.

~50%
of the measured day outside the system of record
1 week
to instrument, no workflow change
5
levers separated before anything is built
6 weeks
to a priced opportunity register

Engagement archetypes from Pyze deployments across shared services and finance operations rather than a single named account.

Finance operations has automated the transaction and kept the exception. Invoice queries, reconciliation breaks, dunning correspondence and the manual assembly of period reporting are handled by people in spreadsheets and inboxes, and none of it appears in the ERP.

Common Findings in Finance Operations

Four patterns that recur across engagements, each shown with the measurement and the resulting change.

Straight-through processing rates are high, but headcount has not decreased.

Simplify
What the measurement shows

The rate is calculated on invoices that entered the workflow cleanly. The exceptions are worked outside it and are not in the denominator.

What changes

Exception effort is measured and decomposed by cause, which gives the first view of what the process costs.

The close takes as long as it did five years ago.

Automate
What the measurement shows

Most of the elapsed time is waiting and checking rather than working, and the checking repeats across systems that already agree.

What changes

Repeat verification is consolidated and the deterministic assembly removed, which shortens the critical path rather than the effort on it.

Supplier and customer queries absorb the team every month end.

Agentify
What the measurement shows

The answer usually exists in the ledger and is being retrieved and rewritten by a person for each query.

What changes

Queries answered from the record, with genuine disputes escalated already evidenced.

Reconciliation breaks are cleared by whoever knows the account.

Standardize
What the measurement shows

Break causes concentrate in recurring patterns, and the clearing knowledge sits with individuals rather than in a procedure.

What changes

The clearing path is documented from what the best performers do, then the recurring causes are automated.

Opportunity Register

A sample register, sorted by the lever that resolves each opportunity. In an engagement, each line carries measured hours, a named owner and the evidence it was derived from.

Invoice exception handling
Agentify
Cause established and resolved or routed diagnosed.
Reconciliation break clearance
Automate
Recurring causes cleared, residue routed with the cause attached.
Supplier and customer queries
Agentify
Answered from the ledger rather than retrieved by a person.
Dunning correspondence
Agentify
Drafted from the account position and chased to a date.
Period reporting assembly
Automate
Compiled from the record rather than rebuilt each close.
Master data maintenance
Automate
Vendor and customer data kept correct from the source signal.
Approval routing
Simplify
Thresholds tuned against measured outcomes rather than applied uniformly.
Workload levelling
Rebalance
Load levelled across the pod against the measured day.
Automate and Agentify are distinct findings. Scheduling a report is deterministic work with a stated rule. Diagnosing an exception is a decision. Separating the two prevents a register from over-scoping the first and missing the second.

Systems typically instrumented

SAP and OracleCoupa and AribaBlacklineServiceNowBanking portalsExcel and Outlook

Capture covers browser-delivered and thick-client applications, including virtualized estates, with no change to how anyone works.

Roles Involved

Accounts payable and receivableRecord to reportGlobal business servicesControllershipOperational excellence

Instrumentation is configured per application rather than per person, so the population in scope is set during scoping and is not a deployment constraint.

How an Engagement Runs

Baseline, blueprint, transform, prove

The same four stages apply in every sector. The fourth stage repeats the baseline measurement, which makes the engagement an ongoing operating capability rather than a one-time report.

01

Baseline

What the work costs today, measured across every person and application.

02

Blueprint

Procedures, application rules and execution evidence, read as one target state.

03

Transform

Where each of the five levers applies, priced and owned.

04

Prove

The after state measured against the baseline, using the same method.

Frequently Asked Questions

We already have process mining on the ERP. What does this add?
Process mining reads what the ERP recorded. Pyze measures the effort around it, which is where exception handling and correspondence occur, and on our engagements that is roughly half the working day.
Can this support a shared services productivity commitment?
Yes, and it is one of the strongest uses. A committed gain needs a measured before, and most transitions do not capture one, which is why the commitment is negotiated at renewal rather than evidenced.

Start with a measured baseline

Six weeks from instrumentation to a priced opportunity register, and the baseline stays in place so later quarters are measured rather than re-estimated.