Portfolio Tools
According to the Gartner report, "Data and analytics leaders need to invest in a portfolio of tools for multiple purposes, while developing a holistic and integrated analytics architecture by establishing touchpoints between the different types of applications." The report further states, "Web analytics is a foundational analytics tool for measuring web and mobile sites to improve the customer experience. It continues to see significant innovation as leading platforms add support for cross-channel and device tracking, and layer in more advanced analytics and extensions to customer analytics. Buyers and consumers of these tools are seeking consolidation and deeper insights that can be correlated across web and mobile apps."