PyzeSupport

PyzeSupport : PyzeCuratedEvents

PyzeSupport methods can be used for posting events related to Support.

Since

v1.0.0

PyzeSupport methods

  • Post requested phone callback details

    Sample

    
    var customAttributes = {};
    PyzeCuratedEvents.post("SupportRequestedPhoneCallback", null, customAttributes);

    Parameters

    customAttributes

    Additional custom attributes. Learn more about custom attributes.

  • Post live chat started with topic details.

    Sample

    var attributes = {};
    attributes["topic"] = topicValue;
    var customAttributes = {};
    PyzeCuratedEvents.post("SupportLiveChatStarted", attributes, customAttributes);

    Parameters

    topic

    topic interested.

    customAttributes

    Additional attributes. Learn more about custom attributes.

  • Post live chat ended with topic details.

    Sample

    var attributes = {};
    attributes["topic"] = topicValue;
    var customAttributes = {};
    PyzeCuratedEvents.post("SupportLiveChatEnded", attributes, customAttributes);

    Parameters

    topic

    topic interested.

    customAttributes

    Additional attributes. Learn more about custom attributes.

  • Post ticket created for support details

    Sample

    var attributes = {};
    attributes["itemID"] = itemIDValue;
    attributes["topic"] = topicValue;
    var customAttributes = {};
    PyzeCuratedEvents.post("SupportTicketCreated", attributes, customAttributes);

    Parameters

    itemID

    Item id for which ticket created.

    topic

    Topic interested.

    customAttributes

    Additional attributes. Learn more about custom attributes.

  • Post feedback received for support request.

    Sample

    var attributes = {};
    attributes["feedback"] = feedbackValue;
    var customAttributes = {};
    PyzeCuratedEvents.post("SupportFeedbackReceived", attributes, customAttributes);

    Parameters

    feedback

    Feedback received.

    customAttributes

    Additional attributes. Learn more about custom attributes.

  • Post quality of service info details.

    Sample

    var attributes = {};
    attributes["comment"] = commentValue;
    attributes["rating"] = ratingValue;
    var customAttributes = {};
    PyzeCuratedEvents.post("SupportQualityOfService", attributes, customAttributes);

    Parameters

    comment

    Comment about QoS.

    rating

    Rating on 5 point scale.

    customAttributes

    Additional attributes. Learn more about custom attributes.